You're Probably Wondering...

What is live personalization?

We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.

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What types of events do you service?

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We provide on-site personalization for a variety of events, including:

  • Corporate Events

  • Brand Activations

  • Conferences & Trade Shows

  • Employee Appreciation Events

  • Client Gifting

  • Product Launches

  • Weddings

  • Private Parties

  • Holiday Events

  • Grand Openings

If you have a unique event in mind, we'd love to hear about it.

What items can be personalized?

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We can personalize a wide range of products, including:

  • Passport holders

  • Luggage tags

  • Journals

  • Leather accessories

  • Keychains

  • Drinkware

  • Golf accessories

  • Corporate gifts

  • Promotional merchandise

  • Wood items

Have something else in mind? Contact us to discuss your project.

What is included in your service?

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Every event includes professional setup and teardown, our branded personalization station, premium equipment, and an experienced team dedicated to creating a seamless guest experience. Depending on your event, products, customization options, and additional branding can also be included.

Do you provide the products as well?

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Absolutely. We offer a curated selection of premium products that are perfect for personalization, making the planning process simple and seamless.

Can we provide our own products?

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Yes! We can often personalize client-provided items, provided they're compatible with our equipment. We'll review your products beforehand to ensure they produce the best possible results.

Guests visit our personalization station, choose their customization, and watch as their item is created in real time. Depending on the event setup, guests may submit their personalization directly or work with one of our team members.

How does the personalization process work?

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How many guests can you accommodate?

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We can tailor our setup to events of various sizes, from intimate gatherings to large-scale activations with hundreds of attendees. We'll recommend the appropriate equipment and staffing based on your guest count and event schedule.

How far in advance should I book?

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We recommend booking as early as possible, especially during peak event seasons. However, if your event is approaching, reach out. We'll do our best to accommodate your date.

How much space do you need?

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Our setup is compact and professionally designed. We typically require a small event footprint and access to a standard electrical outlet. We'll discuss all setup requirements during the planning process.

How is pricing determined?

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Pricing depends on several factors, including:

  • Event duration

  • Guest count

  • Product selection

  • Personalization method

  • Travel requirements

Contact us for a customized quote tailored to your event.

Are you insured?

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Yes. One of One is fully insured, giving you peace of mind when booking corporate, public, and private events.

Cancellation Policy

We understand that plans can change. To reserve your event date, a signed agreement and non-refundable retainer are required.

  • Cancellations made 30 days or more before your event may be eligible to transfer payments (excluding the retainer) to a future event date, subject to availability.

  • Cancellations made within 30 days of the event are non-refundable due to scheduling commitments, preparation, and materials purchased specifically for your event.

  • If you need to reschedule, we'll do our best to accommodate a new date based on availability.

Our goal is to be as flexible as possible while protecting the time and resources dedicated to preparing your event.

If you haven't established your policies yet, here's a common approach for event vendors:

  • 25-50% non-refundable retainer due at booking

  • Remaining balance due 7-14 days before the event

  • One complimentary reschedule if requested at least 30 days in advance (subject to availability)

  • Full balance remains due for cancellations within 30 days of the event

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